Privacy Policy & Terms of Use
Overview
Maintaining the privacy of our clients, our employees and other persons associated with our business and the confidentiality of the personal and other information they provide us with is a key priority at Avril Henry Pty Ltd.
Our policy with respect to why we collect information, what information we collect, how we store and protect it and the limited circumstances in which it can be disclosed is outlined below.
Purpose of collection and use of information
Avril Henry Pty Ltd only collects information for a lawful purpose. The purpose for which Avril Henry Pty Ltd will collect information from a client will be directly related to the function or activity of Avril Henry Pty Ltd and in relation to the service the client is requesting from Avril Henry Pty Ltd.
Personal and other confidential information which is collected will only be used for a purpose which the information is relevant to. This will include use in relation to the service which has been requested by the client and use by Avril Henry Pty Ltd for its own internal records (including marketing records) and to send you information about our services.
Information which is collected
Avril Henry Pty Ltd only collects information which is necessary for or directly related to the purpose for which the information has been collected. This may include a client’s name, contact details, title, the nature of the client’s work and/or business.
Collection of information
When we collect information from a client, Avril Henry Pty Ltd will take reasonable steps to both ensure that the information we collect is accurate and complete and that our client is generally aware of the purpose for which the information is being collected.
Personal and other confidential information may be collected from our clients when:
- we speak with them or their employees, representatives or agents;
- they or their employees, representatives or agents provide us with written information, documents or other records;
- they or their employees, representatives or agents access and use our website.
Storage
The personal and other confidential information collected by Avril Henry Pty Ltd is kept safe and secure. Information which is stored in soft copy on our computers is secured by privacy control software. Information which is stored in hard copy is kept secured.
Avril Henry Pty Ltd takes active steps on a regular basis to ensure that the information collected is kept up to date.
Disclosure of information
Our clients are entitled to access the records of personal and other information collected and stored by Avril Henry Pty Ltd on written request. Avril Henry Pty Ltd will provide our clients with access to their records unless we are required or authorised to refuse to provide our client with that information under Commonwealth law.
Personal and other confidential information about a client will only be disclosed by Avril Henry Pty Ltd to persons other than that client:
- if we are required to do so under law; and/or
- our client provides us with written authorisation to disclose that information to a third party.
Avril Henry Pty Ltd takes reasonable and active steps to prevent unauthorised use or disclosure of information contained in the records we keep.
Removal of name from marketing list
A client or other person who does not want to be included in Avril Henry Pty Ltd marketing list may make a written request for removal of their details. You may contact us by telephone on 0414 862 527 or facsimile on +61 (02) 9869 0281 or email at avril@ahrevelations.com.
