Services
All of Avril’s areas of subject expertise can be tailored to your business and audience’s specific needs and delivered in any of the following formats or methods:

Generational recruitment and retention
Each of the four generations in the workplace has different expectations of the organisation, career development, learning and development and their leaders. Understanding these differences and harnessing the uniqueness of each generation enables managers and leaders to motivate and manage each generation for maximum productivity and performance.
Generational recruitment and retention
Each of the four generations in the workplace has different expectations of the organisation, career development, learning and development and their leaders. Understanding these differences and harnessing the uniqueness of each generation enables managers and leaders to motivate and manage each generation for maximum productivity and performance.
Women in leadership
Women make up 52% of the population, 46% of the workforce and more than 50% of school leavers and tertiary education graduates. They have an inclusive and collaborative approach to building teams and leading people, and are great listeners – exactly what generations X and Y are looking for in their leaders. Women today are better educated than previous generations and are well positioned to play key roles in society, business, and leadership.
Employer branding
Understanding what your unique selling point is as an employer is fundamental to employer branding. Effective employer branding will lead to successful attraction, recruitment and retention of the right people at the right time for the right jobs. When this formula is achieved, effective employee engagement becomes a reality, resulting in greater productivity and profitability within a positive workplace culture.
Diversity leadership
Diversity leadership is about understanding the value and strength of difference. It is about harnessing the strengths of gender, age, culture, disability, flexibility, and different ways of thinking, working, managing and leading. True diversity leadership results in creativity, innovation, and an environment where employees are encouraged to be the best they can be. On the other hand, conformity delivers more of the same old attitudes and problems.
Leading through effective communication for improved results
Effective communication is the most important factor in any organisation’s success. We spend 50%-75% of every day communicating, yet miscommunication is the number one cause of workplace conflict. Understanding the four different communication styles of individuals, barriers to effective communication and how to listen actively, will significantly enhance the quality of communication and results in the workplace.
Performance management
Effective performance management is about enabling people to be the best they can be at work. It is about focussing on people’s strengths and harnessing their unique skills, talents and attitudes, while developing areas of weakness. This requires regular, constructive feedback as a two-way form of communication. Managing performance is a critical skill which managers need to learn to be more effective in managing their people. This is the most essential soft management skill that delivers positive financial results.
Change leadership
The only constant in life and the workplace is change. Leading change effectively is a key characteristic of leadership, now and in the future. Most current change programs fail because they are led and managed by the wrong people, and do not seek to actively engage the people most comfortable, and equipped psychologically and technologically, to implement change effectively and quickly – Generations X and Y.
Workforce in the year 2025
In the year 2025... rapidly ageing populations and workforces in educated societies, global skills shortages and population growth confined to the 50 poorest countries in the world will create new and complex problems in society and business. Will you be prepared? Technology, science, medicine, agriculture, mining, and the way we live and work will have changed radically and nothing will be as it was. Business models, strategic workforce planning and leadership styles will need to adapt now to ensure sustainable corporate and socially responsible and profitable businesses in 2025.
Conflict resolution
Conflict is often perceived as something negative - to be avoided at all costs. Effective conflict resolution is not about someone winning at the expense of someone else. Constructive conflict resolution is about recognising the value of win/win strategies. It is about mapping the needs and fears of all stakeholders, then finding the best solutions for individuals, teams and the organisation.


Avril's latest book, Leadership Revelations II How Australians Lead in Crises, topped the Reading list of the AFR BOSS Magazine's BEST BRAINFOOD OF 2012. Click here to order your copy.